Deloitte: Good News for Department Stores

Despite the explosion of digital devices, the retail store is not going away any time soon and will remain the “core of the experience,” said a Deloitte Global Powers of Retailing 2012 study. However, a store may not be the final shopping destination, but “a piece in a larger, more connected customer experience,” leaving retailers to rethink their operating model. Additional retail trends from Deloitte LLC’s study include: