Lynne Greene – Retail's New Service Standard

Lynne Greene, Global Brand President of Clinique Origins and Ojon, discusses how their “Service as You Like It” counter at Bloomingdales and their color-coded bracelets changed and improved the dialogue between customer and salesperson, removed barriers, and ultimately produced a happier consumer experience.

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Lynne Greene – Retail’s New Service Standard

Lynne Greene, Global Brand President of Clinique Origins and Ojon, discusses how their “Service as You Like It” counter at Bloomingdales and their color-coded bracelets changed and improved the dialogue between customer and salesperson, removed barriers, and ultimately produced a happier consumer experience.

more