Loyalty Program Integral to Macy’s Beauty
Jeff Gennette, Chairman & CEO, Macy’s Inc., discusses why the loyalty program is an integral part of the retailer’s offerings for new and existing customers.
Jeff Gennette, Chairman & CEO, Macy’s Inc., discusses why the loyalty program is an integral part of the retailer’s offerings for new and existing customers.
Jeff Gennette, Chairman & CEO, Macy’s Inc., discusses how Bluemercury has performed within the Macy’s portfolio and key learnings that have been applied to the Macy’s customer experience.
Jeff Gennette, Chairman & CEO, Macy’s Inc., discusses how the retailer taps into customers’ interests to make relevant offers and services that build long-term relationships.
The brand offers high-performance, natural cosmetics and is hoping to capture consumers looking for cleaner options at a lower price point.
CEW Beauty Insider spoke with Nata Dvir, General Business Manager, Beauty and Fragrances, Macy’s, to get the 411 on the retailer’s new experiential retail concept, Beauty on Display.
According to Bloomberg, Macy’s spokeswoman Blair Rosenberg confirmed that the company will open 25 freestanding Bluemercury stores in 2018, and 30 freestanding stores and locations within Macy’s stores in 2019.
Macy’s is changing the way customers experience beauty in-store and online by creating a more flexible environment for product discovery, including a YouCam magic mirror that enables virtual try on.
Nata Dvir, General Business Manager, Beauty & Fragrance, Macy’s Inc, discusses employee training that appeals to customers.
Cassandra Grey, Founder and CEO, VIOLET GREY, discusses why small brands are resonating with consumers.
Learn about today’s beauty customer and how department stores are adapting to how consumers want to shop.
Nata Dvir, General Business Manager, Beauty & Fragrance, Macy’s Inc.; Cassandra Grey, Founder and CEO, VIOLET GREY; and, Rachel Shechtman, Founder & CEO, STORY discuses news ways to change and amply the department store experience.
Nata Dvir, General Business Manager, Beauty & Fragrance, Macy’s Inc discusses how the retailer is positioning the store to appeal to the beauty consumer.