Niche vs. The Big Boys

Retailers from Sephora, Net-A-Porter, and Macy’s talk about how niche players are measuring up against the multi-nationals, and vice versa.

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The Best Global Retail Concepts

The best retailers combine a mix of strategies to effectively connect with consumers: reinforce value, customize to the shopper, build emotional engagement. On Tuesday, WSL Strategic Retail’s Wendy Liebmann presented the best retail concepts at NRF’s 102nd Annual Convention and EXPO, Retail’s Big Show 2013. Here are a few of the innovative examples she’s seen from her travels, as well as what these retailers are doing to keep their customers coming back for more.

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