How America Shops: Mediocrity

Beauty executives still struggle to understand how they can get a larger share of renewed consumer spending. In this special How America Shops report by WSL for CEW, the reasons become clear.

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TRAVEL WITH WENDY: Selfridges London, A Flagship Prototype

“What they’ve done is create this model that’s not as precious as Harrods, wherein almost every category they deliver some kind of good/better/best,” said Wendy Liebmann, Founder and Chief Executive Officer of WSL Strategic Retail, on her recent London visit where she toured Selfridges.

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Travel With Wendy: Australia & New Zealand

Wendy Liebmann, founder and Chief Executive Officer of WSL Strategic Retail, vacationed in Australia and New Zealand earlier this year. Naturally, she identified several retail concepts she couldn’t keep to herself.

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Travel With Wendy: Australia & New Zealand

Wendy Liebmann, founder and Chief Executive Officer of WSL Strategic Retail, vacationed in Australia and New Zealand earlier this year. Naturally, she identified several retail concepts she couldn’t keep to herself.

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New Kid On The Block: Beauty Retailer Kiko

WSL Strategic Retail recently published one their Gotta See virtual store tours, this one reporting on the new London flagship by Italian beauty retail chain, Kiko. The retailer, which operates 600-plus units, is shaking up beauty retail, said WSL, with its lower-priced product mix in a high-end setting. Here’s why WSL warns beauty brands and retailers to beware of the new kid on the block. FYI: Kiko is set to hit the U.S. this year, to be located in New Jersey’s Garden State Plaza.

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Top Five Reasons Shoppers Will Buy Online For Holiday

Shoppers feel that they get a better retail experience online than in-store, including better service, more perks and rewards, and the ability to make smarter purchasing decisions, according to WSL Strategic Retail’s recent Digital Shopper Focus Group. Conducted in June 2013, the group gathered 11 frequent shoppers ages 24 to 50 of both online retail sites and brick-and-mortar stores for a conversation about how online shopping has changed consumer expectations in-store. Here’s what shoppers are saying about online versus in-store.

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